Posts in Systems & Processes
Stepping Back to Gain Perspective

When I was in the building phase of group practice, I was so laser focused that if you would have told me to step back to gain perspective I would have called you crazy. If you would have told me that I needed to give my business some room to breathe I would have told you that you had no idea what you were talking about. I’m certain the only stepping back I would have done would be to figure out how I was going to work harder.

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I'm Sorry You Feel That Way

We all have our Achilles heel in our business, mine just happens to be feeling the need to satisfy every employee. I absolutely hate it when someone leaves the practice; I can’t help but take it personally. In my logical mind I know that I always do the best I can to help others but it’s not always enough. I’ll catch myself waking up at the crack of dawn with this on my mind or running through scenarios before going to bed. All the while I know that it’s impossible to make everyone happy, people are always going to leave, and life does go on but it doesn’t always make it any easier.

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Feed Your Practice; Filet Mignon on a Cheeseburger Budget

Call it the pregnancy cravings or whatever you wish but right now all I can think about is two things: good food and group practice! Let me ask you something. How confident is your practice? Not how confident are you, but if your practice was a living breathing thing, how confident would it be? Would it know what to do if hard times came? Could it sustain if there were major cash flow concerns? What if you’re billing was negatively impacted? I’d say the majority of practice owners, if they were being honest, would say it’s not all that confident.

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How to Choose a Consultant

Choosing a consultant almost feels like choosing a therapist. Before I reached out to my first consultant, it feels like I vetted them for over a year. Reading all their posts, understanding their perspective and making sure they were legit. The point I finally made the leap, completed that first lead capture form, I wasn’t even sure what I was looking for. At that time I was in a growing practice, everything was going well but I felt like I was missing that sense of community. As cheesy as it sounds, I felt lonely. Very lonely. At that time I didn’t know what my options were, even know what a Membership Community or Mastermind Group was! I was really able to see how I had dug my heels in, had my head in the sand and was really hell bent on figuring out my private practice thing. Seems crazy, right? Sounds crazy to me now.

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Not to Go Unpublished- FIVE P’s of PRIVATE PRACTICE

Practice owners come in all varieties; those that have a dream to go big, those that want to stay small with a practice that’s easily managed, and some see this private practice thing as a means to something else… like a Big Idea!  Whatever your intention, looking at your business through a lens of “automation” can help you get where you want to be, with less stress, less work and less time!


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My Relationship with Numbers

Lately, I have been hearing many people say that the thought of looking at numbers in a way related to their practice causes absolute anxiety and disrupts their flow of life. During my experience working with other business owners I can 100% see this to be true. I see people do funny things just to avoid coming to terms with their financials.  How about the “purchase and pray” method where you don’t even consult a financial document before making a large purchase. Some choose not to know how much their monthly expenses are for fear of that anticipated up-roaring flood of anxiety. Some even like to hand everything off to their bookkeeper or accountant and assume that those professionals will tell them in they’re in trouble. Please understand, if you’re guilty of any or all of these things I’m really not poking fun at you. In reality, I’ve done every single one of those myself!  My relationship with numbers has not always been a good one, but I’m living proof that you can learn to make peace with your enemies [numbers] and possibly even learn to love them!

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My Big Idea!

I used to think my big idea was running my practice but as my systems have become more automated, I find myself looking for bigger ideas. Sometimes I wonder if I just like to torture myself by starting new projects but then I realize that I’ve always been a creator, and I know that I would have nearly as much meaning in my life without the ability to alway be creating.

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Top Three Employees for Your Practice

I don’t think anyone could possibly disagree that finding the right people can make or break a business. I mean think about it, people are unpredictable, sometimes selfish, and mostly look out for themselves. On the flip side, there are people that do exist that are loyal, committed and passionate in the same ways that you are. Finding the best qualities of yourself and replicating those in your top three employees, can not only help your business to scale but to sustain, and that’s what’s important!

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Supporting Your Brand Promise, Even if it Kills You!

So many of us are guilty of operating our business on the fly. Yes, the fly, not the bee. We make decisions based on what seems right in the moment. We make modifications to processes when things go haywire. What we don’t always do it keep our brand promise at the center of all things like we should.

After reading, studying and implementing Mike Michalowicz’s steps in his newest book, Clockwork, I’m here to tell you that living your brand promise will create a sense of purpose and alignment within your business. How do you do that? Keep reading.

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"Is Your Culture & Brand Promise in Alignment?"

It wasn't until I read the book, Clockwork, by Micheal Michalowicz, that I went back and re-evaluated the alignment of my group practice, Mindsight Behavioral Group. This has been the craziest week!  On Monday, Clockwork arrived by mail.  I finished the book at 9:30 am on Wednesday morning. Thirty minutes later sat in on a podcast with Gordon Brewer and Mike Michalowicz. Thursday I had a meeting with all of my administrative and support staff to re-evaluate our Brand Promise and Queen Bee Role.  

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"The Book that Blew Up my Practice"

I've always loved to read. As a kid I enjoyed fiction books, as an early adult I forgot what a book was, and now I love reading books on leadership, business, and entrepreneurship. As I sit here typing this blog, behind me stands a wall of shelving, full of books. I have everything from Tribe of Mentors, Originals, The Ideal Team Player, Top Secret to Twilight.  If you were to look at my bookshelf, you would notice one thing right away; that's the twenty-five copies of Profit First directly in the center of the shelf.

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“What Am I Doing That They’re Not?

Nearly a year ago I made a very difficult decision to invest in a mastermind group with Joe Sanok with Practice of the Practice. At this time I had a good practice, a lot of passion and a ton of purpose, but what I didn’t have was a community of like-minded supporters.

Fast forward eleven months... I was given such an amazing opportunity to come face to face with that group of supporters that I desperately needed eleven months back. That group of private practice owners all came together in Traverse City Michigan, at a little place called Slow Down School. This is where my view of life began to shift and my perspective on work/life balance changed.

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